Store Policies

Delivery
Orders received are shipped the next business day provided the item (items) ordered are in stock. If an item is currently out of stock, we will display the estimated delivery date on the item page.
      Shipping and handling charges are based on the merchandise subtotal before any discounts or credits.
      In USA Regular United States Postal Service -- 4 to 5 business days -- $5.95 for orders up to $19.99, $6.95 for orders $20.00 to $59.99, $7.95 for orders over $60.00.
      In USA Priority Mail Shipping -- 2 to 3 business days -- $9.95 for orders up to $19.99, $10.95 for orders $20.00 to $59.99, $11.95 for orders over $60.00.
      In USA Next Day Mail Shipping -- next business day -- $18.95 for orders up to 19.99, $19.95 for orders $20.00 to $59.99, $17.95 for orders over $60.00.
      Canada and Mexico Priority Mail Shipping-- 2 to 3 business days -- -- $12.00 for orders up to $19.99, $15.00 for orders $20.00 to $59.99, $20.00 for orders over $60.00. Duties and GST tax will be collected by carrier upon delivery.
      International customers will be charged $9.00 in addition to the actual shipping charges and duties.
      Payment Information: When ordering on-line you may pay by Master Card, Visa, Discover, or American Express.

Out of Stock
Merchandise that we are no longer able to get is removed from the web site when sold out.. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will promptly notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you are unwilling to wait.

Returns
Please let us know if you are disappointed in any way with your Simply Whispers order. We want the chance to make things right.
      Simply Whispers and Perfections Lifetime Guarantee -- If for any reason you are not happy with your Simply Whispers or Perfections fashion jewelry selection, return your purchase with your original receipt for an immediate, unconditional and cheerful refund. You are responsible for safe delivery and insurance of returned merchandise.
      Ultra Whispers 14kt Gold will be accepted for credit, refund, or exchange within 30 days with merchandise receipt.
      Perfections Watches are warranted to you the owner for the period of one year from the date of original purchase, against all defects in material or workmanship. This warranty does not apply to normal wear and tear or abuse, and excludes batteries, case, strap, crystal, and bracelet. Any implied warranties are also limited to one year from the date of purchase.

Legal Information
All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by SimplyWhispers.com. All rights reserved.
      If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.

Support Methods

E-Mail:	CustServ@RomanResearch.com
Toll Free:	800-451-5700
Phone:	781-447-3411
Fax:	781-447-0995
Mail:	Simply Whispers Jewelry 800 Franklin St. Hanson, MA 02341